Senior Platform & Site Reliability Engineer

Epic Games

• ▸Owned GitHub Enterprise Server internally, including autoscaling runners in EKS via Actions Runner Controller (ARC); designed custom dashboards surfacing service health, user experience, and usage hot spots down to the workflow level; built automation workflows for admin and governance tasks.
• ▸Administered Epic's GitHub.com Enterprise accounts, including one of the largest private orgs on the platform (~500K members); managed licensing and cost optimization across internal and external GitHub instances.
• ▸Served on Epic's Open Tech Council, a cross-disciplinary advisory board responsible for vetting, organizing, and publishing the company's open source projects and contributions.
• ▸Led platform engineering for the Pipelines team; migrated Jenkins workflows to GitHub Actions, established a reusable GHA library with contribution standards adopted org-wide, and migrated Terraform Enterprise to HCP Terraform Cloud.
• ▸Led delivery of Epic's first cloud-based render farm using Deadline Cloud on AWS EKS; infrastructure managed via Terraform, EC2 worker images built with Packer (Windows/Linux), deployed through GitHub Actions.
• ▸Maintained and extended ArgoCD-based GitOps workflows, authoring ApplicationSets across multiple environments; served as on-call SME for two large-scale Vault instances.

Twitter

• ▸Embedded with Twitter's in-memory caching teams supporting Twemcache, Redis, and Pelikan across a massive on-prem infrastructure.
• ▸Focused on cloud migration strategy and observability modernization for latency-sensitive, high-availability caching systems.

Electronic Arts

• ▸Built and promoted a cloud-native, Kubernetes-centric platform for game servers, focused on scalability and operational efficiency.
• ▸Embedded with the observability team to improve reliability and scalability of EA's centralized monitoring stack (Prometheus, Cortex, Grafana, ELK, Loki); identified and resolved service bottlenecks, significantly reducing downtime and time to recovery.
• ▸Partnered with game studios org-wide to drive observability adoption and integrate with centralized monitoring, logging, and alerting platforms.
• ▸Organized pre-launch war games sessions to stress-test and document service resilience; provided LiveOps support across multiple game launches.

Electronic Arts

• ▸Led systems engineering for FIFA, driving configuration management modernization across Puppet and Chef.
• ▸Developed Terraform CI/CD pipelines for IaC across on-prem and cloud environments.
• ▸Owned Systems Engineering code review approvals, establishing code standards and best practices org-wide.
• ▸Provided LiveOps war room support across game launches, including capacity planning, storage and systems monitoring, and security remediation.

CBS Interactive

• ▸Led storage administration across 80+ appliances and 1PB+ of data (Hitachi, NetApp, HP/3Par, EMC/Isilon); engineered storage tiers for video encoding, virtualization, and Oracle databases; owned yearly storage budgeting and purchasing decisions.
• ▸Managed 2,000+ VMware virtual machines across multiple clusters; automated BIOS and driver updates through hardware/VMware integration; administered the full stack from ESXi to networking and vCOPS monitoring.
• ▸Rationalized a global footprint from 8,000 servers across 8 datacenters down to ~5,000 servers across 4, while expanding the number of supported properties.
• ▸Drove video infrastructure expansion in partnership with encoding teams, re-architecting storage and high-bandwidth file transfer pipelines to support orders-of-magnitude growth in video production.
• ▸Migrated third-party IaaS-hosted sites to an in-house private cloud model, reducing costs and enabling a DevOps-style workflow for development teams.
• ▸Provided LiveOps support for CBS News, CBS Sports, CNET, Gamespot, Last.FM, and Showtime through high-traffic events including March Madness, E3, CES, and NFL season.

Right Media / Yahoo Inc.

• ▸Founding IT team member; contributed to key hiring decisions across Networking, Security, Systems, Dev, and Corporate IT.
• ▸Scaled the ad serving network from 300 to 5,000+ nodes, developing CFEngine-based automation for provisioning and ongoing maintenance.
• ▸Integrated Right Media's infrastructure into Yahoo's datacenters, hardware, and OS stack post-acquisition.
• ▸Administered LDAP, DNS, DHCP, mail, syslog, and other core services with full redundancy across dev, QA, and production.
• ▸Managed user accounts in compliance with Sarbanes-Oxley access and audit requirements.

Bolt Media

• ▸Administered and optimized a high-availability Java web platform on JBoss and Apache, focusing on performance, security hardening, and uptime.
• ▸Managed MySQL infrastructure including replication, automated backups, and configuration.
• ▸Built a monitoring stack around Nagios and Cacti, replacing ad-hoc tooling with a stable, reliable solution.
• ▸Developed a Linux server deployment scripting suite for consistent, repeatable provisioning.
• ▸Contributed to an Active Directory migration, including Exchange 2003 rollout for company email.

Agra Services Brokerage Co.

• ▸Sole IT owner for 120+ users across office, mobile, and partner environments; managed all hardware/software procurement and server infrastructure.
• ▸Brought email in-house using qmail, cutting junk mail by 80%+ with SpamAssassin and ClamAV.
• ▸Migrated 60+ desktops from Windows to diskless Linux terminals via LTSP, eliminating desktop virus issues and consolidating maintenance onto a single server.
• ▸Implemented VPN and a new security policy to harden the network against intrusion and enable secure remote access.
• ▸Built and maintained FileMaker Pro databases for time & attendance, invoicing, inventory, and accounting.